Here at Calibra we value our customers and always aim to provide a great service and we love hearing back from out customers after a job's complete. We've included a selection of letters from our customers below.
"...We found the surgeon to be extremely polite, efficient, and tidy and we're thrilled with the work. I will have no hesitation in recommending your service to others..."
From a customer in Bracknell. (download full letter)
Hi Mark,
Thanks very much for your speedy response to my need to have an overtall tree to be cut down before the stormy weather. Not only did your receptionist respond to my late night message by 9 the following morning, the quote was given by 12.30 and the tree cut down by 4 pm. Possibly a record. All the staff at Calibra were very personable, it was a pleasure to deal with such a professional team.
As I am sending this mail, it is extremely windy but at least I can relax thanks to the efforts of Calibra yesterday.
Best wishes
Peter Cockburn, Bracknell
Jo,
I just wanted to say that you sent a very professional and friendly team and I would certainly use your company again. The manager of the job, Stuart, certainly deserves a mention, as does the young lad who was responsible for the stump grinding.
My only comment would be that it was quite difficult to get through to you on the telephone at the beginning of the process and it took several calls from my part.
Regards,
John, Winkfield
Many thanks Jo
Can I just say how pleased I was with the work carried out and the conduct of your team was exemplary.
Best regards
Robin Gosnell, Odiham
Hi Calibra
Just wanted to let you know I have posted cheques today for the job at***************************************Winkfield Row. Your team did a FANTASTIC job, really professional, worked hard, were great at clearing up, and really did a job which exceeded my expectations. Thank you very much. A friend also popped round while they were hard at work, and asked if they could go and look at her trees too. ****************************************. I said I would let you know.
GREAT JOB! Thanks, S
Warm regards,
Stacey Brierley,Winkfield
Hi Jo,
I just wanted to say a huge great big thank you for the work carried out today. I came home from work a very happy person!!
I would also like a quote to remove a silver birch tree out the back of our house when you have a moment.
Thank you,
Zoe Fardon, Bracknell
Thank you, the guys worked really hard and did a great job with no fuss, I would recommend you anyday.
regards
Pete, Maidenhead
Dear Mark,
I would like to take the opportunity of congratulating you and your team for the work your company completed last week in crowning a cherry, felling a rowan and reducing 2 conifers in my garden.
After one minor communications hiccough the administration proved to be efficient, accurate, and your quotation was competitive. I was particularly impressed by the fact that your insurances were comprehensive and observance of all the current health and safety regulations was diligently undertaken.
The team of 3 very well equipped and trained young men you sent were polite, very hard working, diligent, professional and obliging, and they cleared up at the end of the job extremely well.
You have a very professional team and deserve every success in this difficult economic climate.
Please pass on our thanks and congratulations to all involved.
Regards
Mike
Maidenhead
Thanks for the job carried out today, 16 November, at the above address.
We were very pleased.
Mr & Mrs Cole, Maidenhead